Terms of service

The information on the SurThrival website or any other information obtained through Surthrival is intended to provide you, the viewer or customer with a more complete picture of these products and how they may benefit your health. The information on this site or any information obtained from SurThrival via phone conversations, articles, links, e-mail, lectures, flyers or any means of communications, should not be used as medical advice or recommendations, or used in place of proper medical advice by a licensed practitioner. Any action that you decide to take is by your own choice as a self responsible consumer and SurThrival will not be liable for personal damage, loss or injury either direct or indirect as a result of the offerings of our products.

SurThrival exists to promote a lifestyle aimed toward balancing the body, mind and spirit resulting in a healthier more sovereign existence. It is always advisable to seek the advice and knowledge of a medical health care professional when taking any supplement, beginning a new fitness program or ingesting a food/herbal supplement. All herbal and whole food formulas sold by SurThrival are not meant to cure, treat or diagnose any type of disease. You take any and all formulas and supplements purchased from SurThrival by your own choice and assume full responsibility when doing so.

Pregnant and Nursing women should always consult a physician prior to taking any supplements. Any emergency situation requires immediate medical attention and should not be treated by any product sold on this site.

Mobile Terms of Service

Surthrival

Last updated: Sept. 28, 2025

The Surthrival mobile message service (the "Service") is operated by SURTHRIVAL, LLC (“Surthrival”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Surthrival’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Surthrival through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include product launches, special offers, promotions, sales, abandoned cart, giveaways, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Surthrival. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18887206549 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Surthrival mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18887206549 or email care@surthrival.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

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